Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Andrew Rogers
I've been looking for a car for a few weeks and then came across Vale Specialist Cars. Visited their showroom and it's got to be any car enthusiasts dream garage !! Lovely people to deal with. I love my Audi TT. When I'm in the market for another car, these guys will be my first port of call.
Kerri Bounds
Very pleased with the recent purchase we made of the bmw 1 series. My dream car! Lovely service, prompt service, very honest and all round more pleasurable than trying to haggle with other dealers.
Sam Beasant
First class service with no, and I really mean no, pressure at all. This is the way cars should be sold in my opinion. Both Jay and Geraint were very pleasant and professional throughout and I got a good price PX for my old car. The condition of their cars speaks volumes, along with their showroom and hospitality it\'s no surprise they are well reviewed and popular. Absolutely love my BMW 3 series, would highly recommend them and will definitely return when the next car is wanted. Thanks guys.
Tony Fletcher
Excellent service from start to finish, very pleased with my BMW 1series, car was as described & would highly recommend to anyone. Very professional & knowledgeable guys which made the process of buying the car a stress free & pleasant experience. Thanks again
Lee Saunders
1 week on and I am loving my BMW 320D M Sport that I bought from these guys. I spent a long time trawling through countless ads but kept coming back to the F30 at Vale Specialists and am so glad I did. The experience was great from the first moment Jay phoned me in response to my enquiry right through to when the deal was struck and I had the keys in my hand. They are car enthusiasts themselves and they have a fine selection under their roof. I̢۪m slightly jealous that their hobby is their life but it is that drive that they love what they do which makes the experience a pleasure. When I come to trade in my new pride and joy, Jay and Geraint will be top of my list to check out what they have available.
Simon Lawrance
I recently sold my Audi A5 coupe to Vale Specialist Cars for which they offered me a good price for my car. I found them to be extremely polite, professional and efficient to deal with. The sales transaction was very smooth and they collected my vehicle from my home at my convenience, With the funds transferred electronically in minutes and all the V5C paperwork completed by them online with DVLA, I was confident in dealing with them from the start and I would thoroughly recommend them.
Steve James
My daughter was looking for a mini.. saw this one , she loved it , took it for a ride . Great guys to deal with , as a result bought it , a pleasure to do business with.. Thank you guys..
Andrew Long
Nice guys to do business with very personable and professional , a refreshing change
Grant John
I have to say buying my Citroen C4 from Vale Specialist Cars was the best car buying experience I've had. Jay was super friendly and very knowledgeable. I couldn't have asked for a better experience and I'm over the moon with my new motor!
Rob Stewart
I have been looking for a decent spec BMW touring for a while and found a really nice one advertised with Vale Cars and made the mammoth journey down from Suffolk because the car was such a good spec and price and I didn't want to lose out, from the moment I made the enquiry on the car the guys there are so friendly and there was absolutely no hard sell consequently I was able to negotiate a decent px and we had a deal, I was really impressed with the service that these 2 guys "jay and Geraint" offered, really honest and knowledgable and most importantly not your stereotypical used car dealers, I would definitely recommend and will be back in touch in a year or two as I change cars fairly often, fantastic service keep up the good work guys
Yang Shi
I just purchase my dream car (Merc E250d) with them, they do really nice service. Before, i purchase the car I just contact Jay for some service history and documents for this car, so I can view them before I their shop as I am from Birmingham which 2 hours and 30 mins each time. Jay just send the service history and documents quickly and clearly. Then as far as I contact for the car, they respond quickly and friendly without push sale. Because the whole experience is really nice, so i just decide to purchase my car quickly. After I pay the deposit to secure my car, Jay also offer me something extra, which I feel really amazing. Finally, on the day I pick up my car, they are really friendly and answer me any questions as possible as they can. To be honest, I rarely give any review for my other purchase, but this time i would like to give VSC a over 5 star comments. And I also will refer them to m! y friend who will buy a car soon.
Lee Pearce
Jay took the time to source my BMW 335d. I set a tough challenge with a particular spec and boy did he outperform against my expectations. The car is stunning and in exceptional condition. Top service from a great pair of passionate gents!
Tim Ellison
Yesterday we bought an absolutely stunning Mercedes C200 from Vale. Despite it being between Christmas and the New Year Geraint still made the time to arrange an appointment for us and waited patiently whilst we drove all the way down from the East Midlands. We couldn't be more pleased with the car and dealing with the guys at Vale was an absolute pleasure. I really wish you all the best with your business - your customer service and quality of the cars in stock set you above the rest of the competition. Thank you.
Becky Thompson
Thank you so much for my new car, I absolutely love it!! You guys were a real pleasure to deal with, very friendly and welcoming.
Richard Watson
I sold my car to Vale and they were superb. Came to my house and paid via bank transfer. The funds were in my account within 5 minutes. Great service.
Liam Williams
Great guys, easy to do business with and a lot friendlier than main dealers. Can't recommend enough.
Laura Atkinson
Love my new car, extremely polite from the moment I first called. I was even collected from the train station and made a cup of tea at the showroom.
John Turner
Great service. I put a holding deposit down over the phone and the car was delivered to me the next day. Very friendly guys selling great cars.
Mike Lewis
I bought a BMW X5 from Vale. The car was just as described, in very good condition and drove perfectly. You have a superb attitude which set you apart from others I spoke to. Very honest and a pleasure to deal with.
Joanna Murphy
My Mercedes arrived today, delivered by a lovely gentleman Bill. He is an asset to your business, very friendly and polite. Thank you so much for my little A Class, I will definitely recommend you in the future.
Rhys Morgan
Selling my car couldn't have been easier. I had it advertised privately and received a call from Vale. They offered me a very good price for the car, arrived the next day and paid via bank transfer. The money was in my account within minutes without any further haggling unlike We Buy Any Car
John Green
Excellent photos of the car, very informative descriptions and easy website to navigate. When I arrived to view my new car it was ready and waiting at the front of the showroom for me. All the controls were explained and the finance was setup for me. Very smooth process with no hassle.
Gary Moss
Top guys, very professional and the cars are prepared to a very high standard. I've recommended you to my friends and family already.